Frequently Asked Questions

Workshops

Can we add more people than the class cap?

A hallmark of our classes is providing individual feedback and practice. While the class cap can be increased under certain circumstances, they are in place to make sure that each participant leaves the workshop fulfilled.

Can we customize the workshop content?

Each workshop includes up to one hour of individual customization. If your class requires more than one hour, the customization fee is $375.00/hr. Your individual needs will be discussed with you prior to booking the workshop to ensure you know all the costs up front.

Are workshops open for individuals to join?

In 2021, we are offering one workshop every couple of months for individuals to join. You can sign up on the homepage when one is happening.


1-1 Coaching

How will I get matched with a coach?

During the 15-minute consultation, we will listen to your goals and challenges, and match you with the best possible coach to help you meet those goals.

Can I do a one-off coaching session?

Yes, you can. However, to reach your communication goals, we have found that the average individual finds that 3-4 sessions is most beneficial. However, we are flexible and can discuss your needs during your consultation call.

When do I pay?

We generally invoice after a block of sessions are completed, or as discussed with you on best timing. We accept all major credit cards via Quickbooks.

Can I cancel at any time?

Yes, you can cancel at any time and we will only charge you for the work already completed. However, we have a 24 hour cancellation window before a coaching session.